Network Operation Services

A complete NOC, either distant or onsite, full with inclusive SLAs help the customer. Prologix handles back-to-back monitoring, troubleshooting and day by day management of the business’s network & IT operations.

This Network and Security Operations consolidation under a solo umbrella resulting in Security Network Operations Center (SNOC) is named as ‘Prologix Center of Excellence’.

 The Prologix Center of Excellence consists of QoS based on TL 9000, custom monitoring of network software, certified engineers, NOC workers and system administrators as well, an inclusive portfolio of advanced technologies with solutions, constant engagements with top solution providers and information protection laboratories as partners apart from 24×7 supports. associated with the ITIL framework; Prologix’s portfolio contains upbeat Monitoring and incidence Management, Configuration Management & Problem Change, Management of Assets, Audits, accessibility Management, Capacity Planning, Design Consulting, , Implementation of top practices for functions and processes, , Implementation plus Migration-Support.

Key advantages  & features:

  • 24/7/365 Monitoring
  • Problem recognition, Resolution & Notification
  • Performance Management
  • Optimization of Network
  • Software Maintenance upgrading
  • Configuration Backups
  • Trouble Tickets-, Performance & Utilization Reports with Status are all accessible through Internet

We cover up Monitoring as well as Management on technologies whether it is related to Information or Operational Technology

Information Technology (IT):

  • Systems
  • Transactional
  • Virtualization
  • Databases
  • integrated Communications
  • Applications

Operational Technologies:

  • Access Control Systems
  • Surveillance Systems
  • Temperature Sensors
  • Generators & Freezers