Annual Maintanence Contract

“we assured, our commitment is a reality”

 Get Upset when your server goes down? Put aside all your tensions with our Annual Maintenance Contract!

It’s very crucial to keep and maintain your server active when you wish your online business to be quantifiable to your clients round the clock. With our AMC anyone can maintain the server without any trouble. We have grown with the vision of supporting our clients by using the top technology to successfully grow, administer and protect IT information assets.

Downtime starts immediately when the systems stop functioning that leads to communication breakage, output and profit loss. However companies should not be anxious about it. Our technical professionals in different fields can easily manage your IT. Our IT Team comprises Advance computing and networking specialists, Server specialists, networking & Telephone, Firewall Microsoft experts, etc.

Prologix gives AMC services which are distinguished and integrated. We support you in running your modern day maintenance challenges in a superior way. Sufficient but Relevant maintenance is our top agenda. We provide quality services & products for the competitive environment.

Our dexterous team is well equipped to handle unexpected hurdles in an all challenging environment with the support assistance all the time.

Prologix is the correct choice for cost efficient maintenance of all your business needs. Approach us in the smartest manner for solving all your difficulties in business. We offer skillful maintenance of the I.T infrastructure that recovers your performance and stays you moving ahead. Prologix IT AMC provides the most stress-free maintenance for your Servers.

We have a skillful team, who will dedicatedly help you in maintaining your IT Systems, Telecom Equipment (Avaya), Network Infrastructure, Storage Systems & Servers etc.

Our AMC covers the following:

  • IT infrastructure Maintenance
  • Software Plus Hardware Support
  • Network Solutions
  • Remote Software & Support assistance
  • General Maintenance
  • Server & Desktop Support
  • Maintenance of Printer
  • UPS Maintenance
  • Virus Free Network
  • Network Optimization
  • Rack Re- cabling
  • Telephone Support
  • Server Monitoring 24/7
  • Onsite Visit by IT experts
  • Scheduled Maintenance

What is the purpose of Prologix?

One stop solution for multi-vendor services & products. As reflected by our powerful technology skills, we leverage sturdy Brand partnerships to send and integrate enterprise products that flawlessly ally with your business.

Benefits of contracting us for AMC: 

  • Superior Business Suite
  • full Infrastructure Support for each & every Device
  • Enthusiastic focus on Core-Business Strategy
  • Quality conformity is the Top schema
  • Cost Savings is top priority
  • Information security is our responsibility
  • Customized package suits to individual needs

AMC Services

We offer AMC Contract for Support Services to maintain your business IT network & Systems at climax performance. We recognize your needs best and offer you with most excellent solutions.

Prologix’s AMC Services include;

  • Full time server monitoring
  • Onsite visit by our competent engineers
  • Occurrence based call for support
  • infinite remote help-desk support
  • Systematic protective maintenance
  • Scrutiny of the network break-down

We promise Best Services, at bare minimum.

We believe in giving superlative quality services which are time bound, punctual and dependable to our clients. There is no compromise on honesty. We will always act to ascertain the leading standards of sincerity and fairness. We believe in providing prompt and equal level of service to dissimilar sections of customers.

24×7 Emergency Support Services will be given after business time hours and on holidays with a little increase in basic service fees. Considerable discount will be given on any products or services buy from us during the period of contract.

Type of AMCs

Comprehensive: Includes every part under services for replacement or repair

Non comprehensive: not all parts, only services will be provided best possible repair.

Business Solutions:

Data Management

Make logic of your digital-life!

Having problems with your data? Need help in systematizing, moving or managing contacts, email, calendar, photos or music? Would like to import or export data to diverse devices or programs? Need data conversion into a different format?

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Complete support for the whole Avaya product portfolio. 

  • Import or export data to various devices & programs
  • Manage & synchronize contacts to mobiles devices
  • files Conversion to different formats
  • Software installation and up-gradation.
  • data transfer & integration from Old to new machine
  • immigration of data to various applications
  • Outside Storage Solutions

Failure of Hard Drive

Hard drive issues, starting from corruption of file system to real physical failure, most common failure points in data storage occurs in this way. We realize the value that your data possesses and hence we present the best data-recovery services.

Data Transfer & Data Backup 

The foremost step towards data protection is the data-backup. If you contain two copies of your data, it is difficult to lose. We can plan and install a backup scheme that suits your requirements and budget. We will install software, update applications, shift your files from your old PC to new one, network your systems as well as configure printer. Also, we verify to remain your files in the same format and folder so that you can access and navigate your files easily.

We are with you in the emergency Hour

When your infrastructure shut-down, your company network may just near go down and you need to get it up fast and running. Occasionally your server might crash, hard-drive can freeze, your RAID configuration may break down, or operating system may act unpredictable. Perhaps you are facing a decisive deadline on your project, or you may need to deliver a product/service instantaneously.

We will evaluate your IT problems and lighten your emergency. We have the tools, resources, knowledge and the personnel to resolve every IT emergency, no matter how complex it may seem.

We will contact you and work swiftly and professionally, and assist you with the knowledge. We require being on top of the IT challenges so that we are capable to solve small problems on our own. We deliver many custom-made services, and after the problem is resolved they are all the time just a phone call away, or email, away from answering any report on questions you may have.

We esteem your confidential and secret information. Experience important privacy is to you, whether it’s personal or business data. Our tech team has the training and the tools essential to protect and lock your professionally sensitive and private data.

Computer Networking Solutions

Networking Consultation

Find out what you require to fully connect your office or home with a competent and tailored network before you make a purchase. We will conduct an onsite-visit, survey you’re networking requirements, and then assist you outline a cost-effectual plan of action for your computers networking. We also help you in making a mixed network plan, linking PCs, handheld devices & Macs for optimal performance.

If you have an existing network that has just grown-up over time then it’s highly potential that sanctuary on that network may be an issue, probability is that you will also have bottle necks that is slowing down your network access. Just ask to one of our experts having networking experience which will assist you evaluate the trouble in a much helpful way.

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Network Installation & Security Setup: We will develop a fault-free plan for you to share the Internet, Printers & Files from anywhere else with a verifiably secure wireless network.

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System Upgrades:Our technicians are specialists at upgrading your computing potential. We focus in providing extra computing capacity in a cost efficient manner. 

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RAM: Or engineers will upgrade your storage potential via effectively installing Hard Drives with a larger capacity. Also offer excellent External Drives to administer your storage potential.

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Our team will upgrade your Memory capacity by competently installing additional RAM, facilitating your computer to run more programs concurrently, efficiently & smoothly.

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Speed: Our technicians will successfully renovate your Processors that give you faster computing speed. 

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Servers: We will build a customized, excellent Server, specially designed to match your business needs. Our specialists will work with you, tolerantly, to confer your business computing needs and carefully focus on building the accurate Server for your business. And do it as an economically as feasible.  We will never recommend you to buy additional components for your Server besides what you really need.

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Maintenance: We maintain you’re Servers, Network and all of your computers. 

We possess a specific style of working with every Window Server environment, E-mail Server services & Web Server services.

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Our AMC team firmly understands the significance of your Work Stations with your Network devices. We also understand that your Work Stations are very important for your business operations, and if the performance is not in control it can spell disaster for you.

We, as a strong team assure you for the successful maintenance and give you with suitable solutions to troubleshoot for any imminent problems.

Computer Training

We consider training to be a fundamental part of our commitment to customer satisfaction. Tutoring programs we offer permit customers to work with their software & hardware complexities and learn new skills at their own pace. Our trainers are specialists on Windows and have bottomless experience using a wide variety of hardware and software products including Microsoft, Adobe Photoshop and more.